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OneNote on Android

Anonymous
2022-04-23T09:38:35+00:00

Problem: "Sorry, we couldn't open the notes that you were looking for. they may have been moved or deleted, or you may not have permission to open them."

How do I fix it?

Thank you, agent.

Microsoft 365 and Office | OneNote | For home | Android

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  1. Anonymous
    2022-04-23T13:12:31+00:00

    Look again:

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  2. Anonymous
    2022-04-23T12:18:05+00:00

    Hi HOANG, I am Juliet and It's my pleasure to help you today.

    How are you? I hope you are doing good.

    I know how frustrating this may be for you but I'll do my very best to help you :)

    I would suggest you try resetting OneNote

    1. Go to Settings, select Apps, and then click on Apps & Features.
    2. Locate OneNote in your list of apps.
    3. Select the app and click on Advanced options.
    4. Scroll down and select the Repair option. Use this option to automatically repair OneNote without deleting app data.
    5. If the issue persists, hit the Reset button. Keep in mind your app’s data will be deleted
    6. Launch OneNote again, enter your login credentials, and check if you can open the problematic notes now.

    I hope it helps! Let me know the results.

    source:

    https://www.technipages.com/onenote-could-open-...

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