Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Jeremy,
Good day! Thank you for posting in Microsoft Community. We are happy to help you.
Generally, to use the Cognito Forms flow, you may use a Pro plan. Please check whether you are using a Pro plan first.
Meanwhile, I'd like you to check whether you are using a table-format Excel file.
If it is convenient, I'd like you to provide the screenshots about the flow, the cognito form and the Excel file you created and the error page after you run the flow for our reference.
Note: Remove any private information before uploading the screenshots.
Sincerely,
Cliff | Microsoft Community Moderator
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