Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello Franci P,
Thank you for contacting the microsoft support community.
You will have to contact support, they are the ones with access to help check this.
https://support.microsoft.com/contactus
Click Get Support
type "billing" or choose an option
Scroll down and Click Contact Support
It will ask for more details (I am sure you can take it from there)
Best Regards
Fuad