OneNote for Android sorting and syncing issues

Question

With the current OneNote for Android (16.0.15629... and several versions before), I have two issues:

1. automatic sync does not always work as expected in the PC -> phone direction:

most of the time, changes made using the Windows version require forced sync to appear on the phone version, regardless of the connection (Wi-Fi or 4G); the other way around seems more automatic;

and it's more cumbersome since the latest major UI changes on the Android version where accessing the sync button is less straightforward than in earlier versions

2. the home screen defaults to tiles which can be arranged alphabetically or by date/time; I've no clue why but on my phone (french android), the date displayed at the bottom right corner of each tile is not always up to date (sometimes off by several weeks...internal messing up of DDMMYYYY vs. MMDDYYYY ???); as a result, the display order of these tiles appears unpredictable (unusable) when I opt for 'modification date' in the sorting options; alphabetical order is OK.

Answer 1

Hello,

I’m an, Independent Advisor and Microsoft user like you. I'm glad to help you regarding the issue with OneDrive.

If the issue is with Android or MAC,

1. Check and make sure OneNote is running in the foreground.
2. Logout and log back in to OneNote to reset your credentials and avoid authentication problems.
3. Force a OneNote to sync

You can follow the details in below link, https://support.microsoft.com/office/3d7fd4e9-0fb9-4983-9853-b61b263b0f78

Hope this information would be useful to you. Please feel free to get back if you need any additional info.

Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.