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Cannot see accept or decline option when assigning task internally or externally

Anonymous
2022-12-26T00:54:37+00:00

Hi,

I hope someone can help me with this issue which started about two weeks ago. When a user creates and assigns a task, the recipient does not get the option to accept or decline the task. The task email gets sent out as an attachment outlook item. See the image below. I have turned on TNEFEnabled which didn't helped

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  1. Anonymous
    2022-12-26T01:45:52+00:00

    Hello Hamun.Jogoo,

    Good day!

    Thank you for posting to Microsoft Community. We are happy to help you.

    Before we proceed, I would require more information to assist you accurately.

    1-Please may i know if you have followed the resolution steps via this link: https://learn.microsoft.com/en-us/outlook/troubleshoot/message-body/accept-decline-buttons-missing-in-task-request 

    Image

    If not, please check the resolution step via the link

    2- Please may i know the type of your affected account, i mean are you using outlook.com account

    The information above is very important to know the cause of your issue and provide the correct troubleshooting

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Eben Ezer Tres | Microsoft Community Moderator

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