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Microsoft AutoUpdate installation failed

Anonymous
2022-11-10T17:03:36+00:00

Microsoft Office AutoUpdate for my MacBook is not working.

I followed the steps mentioned in "Troubleshoot Microsoft AutoUpdate in Microsoft 365 and Office for Mac". Step 2, heck permissions and owner - Launch Daemons, failed. I tried to install the latest version of Microsoft AutoUpdate. but I got the following error.

Could you please help me with this error?

Thank you.

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2022-11-10T17:30:21+00:00

    Hi

    This looks like a file system or OS problem.

    Start by verifying your file system. It's probably OK, but just in case, do it first:

    Next, make a new Mac OS user account in System Preferences > Users and Groups. Switch to the new user account. Then do the following:

    Download a copy of the current version of AutoUpdate from this link, install and then run AutoUpdate to bring your installation to current update level, then restart your Mac. If the updater does not open automatically after download, double-click the downloaded .pkg file. Click this link to download the updater. The update is free.

    https://go.microsoft.com/fwlink/p/?linkid=830196

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