Cannot export contacts

Question

I am trying to export my "Contacts" folder in Windows.

I click "Export", choose CSV file, provide the file name for where I want the CSV file to go (e.g, C:\Users\username\Documents\Scratch\TEST.csv), and select the fields I want (name, email address, etc.).

I get the message "Your contacts have been exported in the new format you chose to the location you selected".

However nothing actually happened: the CSV file does not exist.

Any clues as to why this happens?

Thank you,

Joe

(Apologies if I selected the wrong product, topic, etc.)

Answer 1

Please note from my original post that these are the steps that I have been following.

After I have completed all the steps, no file is created.

Answer 2

Could you please try the steps from below link?

https://www.howtogeek.com/175778/how-to-import-contacts-into-and-export-contacts-from-the-windows-contacts-folder/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it

Hope this information would be useful to you. Please feel free to get back if you need any additional info.

Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Answer 3

Hi Ravikumar

I do not use Outlook. I am using the "Export" button in the "Contacts" folder which contacts ".vcf" files (snapshot below).

So when you suggest "try to move it to different folder and give a try", what do you mean by "it"? The vcf files? I have tried designating two different folders for the output (CSV) file, and had the same issue.

Some updates:

I thought perhaps I needed to select the vcf files that I want exported. So I selected them, then repeated the process and had the same result (or non-result I should say).

I noticed in Windows Explorer under "Quick Access", the file I tried to create does appear. And when I hover over the icon, the desired location and filename show. But when I try to open it I get the message "Sorry, we couldn't find [filename]...".

Joe

Answer 4

Hello,

Greetings for the day! Thank you for posting to Microsoft Community. We are happy to help you.

Could you please let us know if you're trying to export contacts from Outlook? If yes, try to move it to different folder and give a try.

Hope this information helps. Please feel free to get back if you have any questions.

Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.