Microsoft family cannot remove consent

Question

So this isn't a question but an answer.

I was having problems removing my child's account from one family to move to another.
The issue was I wasn't able to remove consent from my child's account.

I kept getting a "there's a temporary problem" like below.

What I did to get around that was the following;

Sign into the child's account.

Edit Profile

Change the birthday to an age over 18 ( don't worry, you can change this back later )

save. sign out
This will automagically remove the "consent" flag on the child's account,

Sign in again and change the birthday back, save, sign out.

This boggled me for a few weeks, and solved this on my own while I waited for the Microsoft support to connect
thought I would share.

Answer 1

Thanks, that is an interesting work around.