Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello Matthew,
Welcome to Microsoft 365 and Office community.
As you are requiring support with LMS 365, to make sure you get an expert help I kindly suggest you to refer to How to get help from the LMS365 support team – Help Center (elearningforce.com). The LMS 365 support team has more resources and test environment to find the related answer to your concern.
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Best Regards,
Igor