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Word Save As Function Not Working Properly

Anonymous
2022-12-03T16:28:33+00:00

In Word (MS 365-Windows) the "Save As" function brings up a blank screen. I can do a "Save As" if I select "Export" --> "Change File Type" --> "Save As". This is not the normal process. What gives?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2022-12-03T17:37:45+00:00

    Hi Mike W!

    Thank you for writing to the Microsoft Answer Community Forum, I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

    Please do this:

    1. Try to open the Microsoft App in Safe Mode: Press and Hold down the Ctrl key while opening Word and click OK/Yes to start Microsoft Word in safe mode and check if the "Save As" function works fine
    2. Start Word using default settings
    • Exit Word.
    • Select the Start button and search for Run. In the Run dialog box type the following:
    • winword.exe /a -check if the "Save As" function works fine if not move to step 3
    1. Repair Microsoft Office online again Please check here:https://support.microsoft.com/office/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    Kindly let me know, if you require additional assistance, I will be glad to help further.

    Kind Regards, Shakiru

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