Can't seem to find any documentation for Batch Transcription API sentiment per utterance

tes432 61

Hello,

The Cognitive Services Speech docs says Batch Transcription API offers sentiment analysis per utterance. From my understanding this means that sentiment per dialog (speech, not text) will be determined?

But I can't seem to find any other documentation or examples on this. Appreciate any help regarding this.

Regards

Ramr-msft 17,741 Reputation points

2020-07-24T14:02:24.237+00:00

@tes432 Thanks for the question.We have forwarded to the product team to check on support for Batch Transcription REST API sentiment per utterance.
tes432 61 Reputation points

2020-07-27T01:40:02.633+00:00

Thanks for the response. Hoping to hear back from you guys.
Ramr-msft 17,741 Reputation points

2020-07-28T10:01:44.883+00:00

@tes432-0204 I will update on this thread once I have confirmation on the sentiment for speech utterance. But we have created a sample for Speech to text and text analytics using speech batch API and outputting to PBI. The code is on GitHub: https://github.com/rlagh2/callcenteranalytics

Accepted answer

Ramr-msft 17,741 Reputation points

2020-07-30T05:31:10.69+00:00

@tes432 Thanks, As confirmed by the product team,This was in beta in the V2 API and you have to specify an extra parameters to actually get sentiment. But we have removed this in V3 and the recommendation is to use Sentiment Analysis from Text Analytics. We have an effort to update the same.
Please sign in to rate this answer.

1 person found this answer helpful.
tes432 61 Reputation points

2020-08-05T03:18:14.507+00:00

Ok got it. Thanks for answering.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

Can't seem to find any documentation for Batch Transcription API sentiment per utterance

0 additional answers

Your answer