I lost registered account on authenticator

Kaan Uuur 21 Reputation points
2021-08-18T21:48:05.353+00:00

Hi everyone,

I lost my mobile phone data a couple weeks ago when I upgraded to ios software of my iPhone. I didn’t get backup before upgrade:( Authenticator app data’s also deleted and I haven’t backup settings, so I can’t login my social media account (Instagram, Facebook etc.) please help me immediately because all my individual social account now stopped to sharing also our brand’s account. How can I add my old accounts on Microsoft Authentication. I’m currently using same mobile phone.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP
    2021-08-18T21:56:45.07+00:00

    If there were no cloud backups then it sounds like you'll need to use the service provider's methods of account recovery.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

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  1. Dave Patrick 426.2K Reputation points MVP
    2021-08-18T22:01:37.803+00:00

    For facebook you can follow along here.
    https://www.facebook.com/help/231208473756221/

    1 person found this answer helpful.

  2. Kaan Uuur 21 Reputation points
    2021-08-18T22:00:07.643+00:00

    Thanks for quick answer Patrick, How can I use service providers method? What’s the steps? Do you know?

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