Microsoft Forms - This form doesn't exist

Question

Hi,

A Microsoft Form that has been in use for a year or two is now giving the error "Sorry, something went wrong, this form doesn't exist."

Session id: b8c001f5-50c4-4272-a6a2-191983f38201, Correlation id: b7fa31fc-5c98-4c1a-990a-a706a3fdfc12

I am the creator of this form. I found a post on this forum that recommended trying the forms use the forms link in an Incognito Window and also to check the Forms recycle bin. I tried both and neither worked.

Can you please help with this? I would like to somehow get the form back and working in its original state.

Thank you,

S

Answer 1

Hello Shane,

Thanks for your reply and information.

Thanks for your reply , If the Forms created using your company or corporate email id then your Global Admin should try to recover it.

Best Regards, Prakash

Answer 2

Hi,

The form is still not working.

The form was created online at office.com -> Apps -> Forms. Would a corporate global admin control microsoft applications on office.com?

Thanks,

Shane

Answer 3

Hello,

Did you able to access your Forms ? Also please let your Global Admin know If they can recover it.

Best Regards, Prakash

Answer 4

Hi,

The form is through my company email address. I will wait some time and try again.

Thank you,

Shane

Answer 5

Hello

I am Prakash and happy to help you with your question, I'm a Microsoft consumer like you.

As you have already check Form is not removed, Kindly wait for some as there can be some momentary issue with services at your region.

Also, Is the Form saved on your Personal or your Company provided Microsoft account or subscription ?

In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue.

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below

Best Regards, Prakash