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Onenote Sync not working

Anonymous
2023-06-13T03:18:38+00:00

Hi,
I have been getting numerous errors on my OneNote. It isn't syncing properly; I've tried deleting, moving, copying, and all from previous threads. But the issue is still persistent.

Error Codes:

The last attempt to sync was cancelled. We'll try again later. (Error code: 0xA0000014 bskr0)

OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xE0000057 bhhdz)

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2023-06-13T05:15:09+00:00

    Hi,

    Thank you for the response. I tried changing my internet connection and turning off my Norton Smart Firewall, which helped. I will probably look into it more later.

    Thanks

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  2. Anonymous
    2023-06-13T03:59:10+00:00

    Hello SM_671,

    I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

    We know you're having trouble syncing OneNote on your computer. According to the OneNote category you posted, we know your problem is "Encountered error code (Error code: 0xA0000014 bskr0)/(Error code: 0xE0000057 bhhdz) while syncing your OneNote files". Make sure you're signed in with the same Microsoft account.

    You can try the troubleshooting steps below and share your results.

    1. OneNote can't sync troubleshooting guidelines (related article for your reference) https://support.microsoft.com/help/299495ef-66d1-448f-90c1-b785a6968d45
    2. If the issue persists, follow these steps to check the sync status.

    In OneNote, click View files > information > sync status. In the Sync Shared Notebook dialog box, click the notebook icon with a yellow warning triangle to specify the name of the partition that is causing the synchronization problem. Click Sync Now next to the notebook that contains the section.

    1. Make sure that your OneNote files are synced online.

    Go to www.Onenote.com/ to view the files. If so, the files will sync correctly. There may be a problem with Windows OneNote. You can import files locally.

    1. OneNote can't sync this page. Related discussion thread for your reference:

    https://answers.microsoft.com/thread/c45b93b7-671c-4b9d-af51-f5a7239ddd42

    1. If the issue persists, re-install OneNote and check if it helps. https://www.onenote.com/Download

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards,

    Gunasekar N

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