Powerpoint Modifies presentation when computer enters sleeop mode - even when the presentation is saved

Question

Using Windows 11

I consistently get this error message when waking up my desktop computer. I am the only one using this computer which is attached to an NAS which syncs my laptop and desktop machines. I do not have this problem with Word or Excel or get the error message with my laptop. How do I resolve the issue, short of never letting my desktop sleep.

Answer 1

Are you saving your files to a folder that's synched to OneDrive?

If so, try saving to an unsynched folder and test to see this continues to happen.

Answer 2

I went through and disabled all the add-ins and rebooted. The problem still exists.

Did find out that the Office did not recognize me as an administrator even though the account is listed as an administrator. I am the only one who uses this machine.

Thanks

Answer 3

Thanks for the reply - Here is the information

Microsoft 365 Family Version 2303 Build 16227.20258

Last Update Apr, 04

Windows 11 Home Version 22H2 OS Build 22621.1485

Install 9/30/2022

The problem has been persistent for about 3 weeks.

Troubleshooting

Resetting of Router, Computer, and NAS - All done several times.

WiFi Network set to Private.

Network Power management Adaptor - Unchecked Allow the computer to turn off this device to save power

Power and Sleep settings Power savings mode is set to Maximum.

WiFi ServicesWWAN Autoconfig/Properties/Startup type is set to Automatic.

When the computer wakes up, I can watch the WiFi icon (lower right) re-connect.

Thanks

Answer 4

I notice you have a couple of add-ins installed. Do you have all of them installed on your laptop as well? If so, it's probably not one of them causing this issue. But if there's something on the desktop that's not on the laptop, you might try disabling it to see if that helps.

Answer 5

Hi jones_work,

Thank you for posting in the Microsoft Community Forum. I hope you're doing well.

Based on your description, it seems to be that you have a problem with your PowerPoint application that modifies your presentation when the computer is on sleep mode. Let's work together to find the best solution to this problem.

I would like to ask you a few questions to better understand this problem.

• Can I find out what is the exact version name of your Office application? Is it Microsoft 365 Family/Personal or Business? See this article for instructions: About Office: What version of Office am I using? - Microsoft Support
• How long you've been experiencing this problem?
• What troubleshooting steps yu've already tried to fix the problem?

To better assist you, I suggest to try these troubleshooting steps;

Method 1. Try to restart your computer then try again accessing your PowerPoint if the problem is the same. If it is the same, try to shutdown your computer and open, then try again accessing your PowerPoint.

Method 2. Try to disconnect your computer from the NAS. In this way we can properly isolate the problem.

Method 3. Check for Office updates. PLease see this article here for instructions: Install Office updates - Microsoft Support

I look forward to your response.

Sincerely,

ReynaldoB

Microsoft Community Forum Moderator