XXXX is your Microsoft Support verification code

Question

I have received an email with the subject "XXXX is your Microsoft Support verification code" and the content:

Microsoft Support requires your authorization to access account information. Please share this verification code with the support representative you are working with.

Support verification code: XXXXX

View this support article (https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products?view=o365-worldwide

) for more information about why you are seeing this email.

*Thanks,*Microsoft Support

I did not request any codes and I do have any contact to a Microsoft support representative. I use password less login and no suspicious activity is shown for the date/time of the email. Apparently someone called Microsoft support. Do I need to worry?

Answer 1

Hello halvorsen1,

Welcome to Microsoft Community.

I am a Microsoft user just like you, I hope you are doing well?

You can verify email by its sender. However, I will advise you disregard and delete email since you have not contacted Microsoft or performed any action that will prompt support. It could also be a phishing email attempting to get your personal information.

Emails from Microsoft account team are sent from the address account-security-noreply @accountprotection.microsoft.com

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money.

Click link below to learn about the following:

How to spot a phishing email. Report a message as phishing in Outlook.com How can I identify a suspicious message in my inbox? Reporting tech support scams

https://support.microsoft.com/office/d882ea5-eedc-4bed-aebc-079ffa1105a3

If you receive a phishing email:

1. Never click any links or attachments in suspicious emails. If you receive a suspicious message from an organization and worry the message could be legitimate, go to your web browser and open a new tab. Then go to the organization's website from your own saved favorite, or via a web search. Or call the organization using a phone number listed on the back of a membership card, printed on a bill or statement, or that you find on the organization's official website.
2. If the suspicious message appears to come from a person you know, contact that person via some other means such as text message or phone call to confirm it.
3. Report the message (see below).
4. Delete it.

Source: https://support.microsoft.com/help/0c7ea947-ba98-3bd9-7184-430e1f860a44

Please let me know if you need more assistance.

Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Warm Regards