how do i move unsynced note sections from notebook to notebook in OneNote? notes are unsyncable because of error E0000642

Question

I accidentally permanently deleted all my OneNote files from my OneDrive. Luckily I had OneNote for Windows 10 offline and not connected to the cloud, so I still have the pages I had there. I need to save the pages to the cloud once again (in order to access them from OneNote 2016 and save a local backup, since it isnt possible to do so from OneNote for Windows 10), but as of now, with a stable internet connection, Onenote for Windows 10 doesnt let me:

1. sync the existing files to the cloud (the syncronisation status states: "This notebook might have been deleted from the server. You can try to sync this notebook again or copy your content to another notebook. | Page last synced on 3/11/2023 | E0000642 c5ig6 20102 | d0e85980-9c90-41cd-ace4-81d55a1b5a87 202303160750")
2. move the unsynced file sections to a new notebook (2 windows pop up and state: "The sections you're moving have not all been synced. Make sure you are online and fully synced before you move sections between notebooks" and "Something went wrong and we can't move that section)

The program lets me move the single pages from newly made notebooks, but as i have hundreds of pages, I would like to avoid this process.

On OneNote 2016 I was able to move whole sections to a different notebook, but there are only data up until January.

Is there another way to save a backup from data on OneNote for Windows 10 or safely sync the data to the cloud without deleting anything?

My device runs on Windows 11

Answer 1

You cannot avoid to copy the pages. Your last exit.

Bernd

Answer 2

Hi!

This may be a late reply, but I just ran into this problem today when I realized I had screwed up by deleting my one note files in onedrive to open space. There is no direct way to create a new save location. What you can do as a workaround (though it is a bit tedious) is this.

1. create a new notebook.
2. for each section you want to restore, create an empty tab in new notebook.
3. Right click on the tab in old notebook and choose export
4. Open the export
5. right click on the tab from the newly opened export
6. merge it into the appropriate tab in new file.

Answer 3

Thank you for the reply.

Could you please check if you can manually backup the notebook to OneDrive and then import it to OneNote?

On the PC go to Local disk C/ Users/Username/AppData/Local/Microsoft/OneNote/16.0

Locate the Backup files of the OneNote that is recently saved. (OR) You can also find the backup folder in OneNote.

File> Options > Save and Backup > Save. You can find the location of OneNote folder saved.

Once located, upload the backup folder to Onedrive folder > Documents. You can import it to OneNote.

I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

Best regards Gunasekar N

Answer 4

The notes i need to access aren't visible on the website, in fact they aren't anywhere on the cloud. They are only available locally only in OneNote for Windows 10, not in the app data directory since it shows the backup of OneNote 2016 which is not up to date. Both apps are updated to the latest version.

Answer 5

Hello Enanan,

I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

When trying to sign in to your account in OneNote, the error code "E0000642" is a frequent problem. That often means that OneNote is experiencing difficulties logging into or communicating with your Microsoft account.

1, Ensure if you can see the notes Online.

Go to www.onenote.com/ and sign in with your Microsoft account.

2. Make sure you have the latest version of OneNote installed. You can check for updates in the Microsoft Store or in the OneNote app settings.

Click File > Accounts > Update options > Update now.

3. You could follow the troubleshooting steps listed in the article below and check the outcome.

Fix issues when you can't sync OneNote -

https://support.microsoft.com/help/299495ef-66d1-448f-90c1-b785a6968d45

If you can’t open these notebooks in OneNote for the web, then the problem is related to the notebooks stored in OneDrive.

I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

Best regards
Gunasekar N