Caller ID issue when a call is received to a response group via PSTN.

Ashan Dissanayake 21 Reputation points
2021-08-19T07:59:51.433+00:00

We are having an issue with one of our response groups on Lync 2013. The issue is when a call arrives shows the Caller ID correctly but after answering it changes to previously answered calls Caller ID.

This occurs only when a call is received to the response group via PSTN.

Seeking your urgent support.

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Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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