Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear Lauren Niemeyer,
Good day!!
I understand your concern and to my knowledge, if you have access to the administrator page in Learning Pathways but cannot create categories, it is possible that you don't have the necessary permissions to perform that action. In Microsoft Learning Pathways, creating categories is typically a task reserved for a higher level of administrator permissions.
Since you mentioned that you don't have Microsoft Azure and don't plan on using it, it's important to note that Learning Pathways in Microsoft 365 relies on Azure Active Directory (Azure AD) for user and permission management. Azure AD provides the underlying identity and access management for various Microsoft services, including Learning Pathways.
To grant the required permissions for creating categories in Learning Pathways, you need to have the appropriate role in Azure AD. Generally, the Global Administrator or SharePoint Administrator roles are required for managing Learning Pathways categories.
To check and manage administrator roles in Azure AD/Office 365 Admin, you can follow these steps:
Open the Office 365 Admin center> Active Users> Search for the user> Click on the User> In the Account, see whether you are having Global Admin or SharePoint Online Admin.
If you aren’t having any of the above role, you may need to reach out to your organization's IT support for assigning the related role for creating categories in the Microsoft Learning Pathways.
If you already having the related role but still encountering, the same problem, I would like to suggest you post your concern in the GitHub as mentioned in the related Microsoft article: Overview of Microsoft 365 learning pathways | Microsoft Learn
Sorry for the inconvenience caused and thanks for your patience.
Have a good day!!
Best Regards,
Sophia