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Microsoft 365 Subscription Plan Upgrade

Anonymous
2023-03-05T01:25:58+00:00

Hi,

I am bit new to the world of Microsoft subscriptions. Recently I am fell into the Microsoft 365 Premium plan subscription which includes 1 TB of one-drive storage and it is valid for one year.

After 2 months, I realised that I don't need that much storage space. So, I want to switch my plan from Premium to basic which only offers 100 GB a year, for that I have the below queries,

  1. If I will buy the basic plan the separately, what will happen to my old subscription?
  2. Is there any method to change my subscription plans after purchase?
  3. Will I get any refund or price reduction, if I am purchasing the basic plan during the premium subscription plan?

I know these are all the very basic questions, Kindly clarify me to make my life easier.

Thanks in Advance.

Best Regards,

Kavi Muthu Raja S

Microsoft 365 and Office | OneDrive | For home | Other

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  1. Anonymous
    2023-03-05T02:02:59+00:00

    Hi Kavi, thank you for coming to the forum. I will be happy to assist in the best way I can.

    1. If you buy the Microsoft Basic, you'll get an additional of 100 GB of cloud storage on top of your 1TB since Microsoft 365 is still active. 2 & 3 since your Microsoft 365 already pass 1 month, no refund will be processed. It's best to wait for it to expire before downgrading.

    Please take note also that once you unsubscribe to Microsoft 365, you will lose access to desktop Office apps.

    I hope this clarifies. If you require further information, then please don’t hesitate to get in contact. I will be more than happy to assist you further.

    Kind Regards Myk

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  1. Anonymous
    2023-03-05T02:15:24+00:00

    Hi Kavi, thank you for coming to the forum. I will be happy to assist in the best way I can. 1. If you buy the Microsoft Basic, you'll get an additional of 100 GB of cloud storage on top of your 1TB since Microsoft 365 is still active. 2 & 3 since your Microsoft 365 already pass 1 month, no refund will be processed. It's best to wait for it to expire before downgrading. Please take note also that once you unsubscribe to Microsoft 365, you will lose access to desktop Office apps. I hope this clarifies. If you require further information, then please don’t hesitate to get in contact. I will be more than happy to assist you further. Kind Regards Myk

    Dear Myk,

    Thanks for the clarification.

    Hope my desktop apps won't be affected if remove the premium subscription after purchasing the Microsoft 365 basic subscription.

    Regards,

    Kavi Muthu Raja S

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