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how to fix this problem

Anonymous
2023-05-26T10:29:49+00:00

We can't continue with the signup process for the following reason:

  • You have used too many phone numbers.

For help with your Microsoft account, go to Microsoft account and verify your information.

MS-CorrelationId: 00000000-4f77-4e5d-900e-a4523da13643

Code: 40902

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Anonymous
    2024-01-13T15:41:41+00:00

    Getting below error while creating microsoft Account.

    We can't continue with the signup process for the following reason:

    • Your phone number did not pass security checks.
    • MS-CorrelationId: 00000000-09a1-45be-9461-e256d9a91733
    • Code: 40315

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  2. Anonymous
    2023-09-02T23:23:21+00:00

    me either

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  3. Anonymous
    2023-08-08T08:01:06+00:00

    I am trying to setup a developer account to use MS 365. Somehow I don't get a code when I enter a phone number.

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  4. Anonymous
    2023-05-26T11:38:39+00:00

    Hello,

    I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

    1. Are you trying to setup a new Microsoft account?
    2. Could you please let us know where you encounter this message?

    If you receive the message "You have used too many phone numbers" error, it means that you have tried maximum attempts to get the verification code and you will need to wait for 24 hours until it resets.

    Also, you might test out various browsers on your device to obtain the verification code.

    Troubleshooting verification code issues (Related article for your reference) https://support.microsoft.com/help/409090c4-92b5-42b9-8ae6-bcc97e62fc48

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards Gunasekar N

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