Share via

MSFT E0500

Anonymous
2023-04-24T03:51:45+00:00

How to cancel the charges on MSFT E0500 on my credit card?

Microsoft 365 and Office | Subscription, account, billing | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-04-24T04:22:31+00:00

    Hi Mary, thanks for coming into the forums. I'm also a user like you and will happily help you to the best of my knowledge.

    Please log in with your Microsoft account at https://account.microsoft.com/billing/orders to see what are charges for. If you don't see the charge under your account, your card may be associated with another account such as from a family member. You can cancel it at https://account.microsoft.com/services/

    Please click the link below for the complete guide on how to investigate a charge, you can also use the inbuilt troubleshooter by clicking the Start button. This troubleshooter also helps you contact Microsoft support when required. They are the ones who can help find the account associated with the card and charges and process a refund.

    https://support.microsoft.com/account-billing/398c5328-364c-d5e4-ea8f-f5ad60562a93

    I hope this helps. If you require further information, please don’t hesitate to get in contact. I will be more than happy to assist you further.

    Kind Regards Myk

    Was this answer helpful?

    0 comments