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Billing issue

Anonymous
2023-04-01T08:58:43+00:00

I have been charged 148 SGD on credit Card on 12th Mar , with a description (Microsoft subscription msbill.info, when I login to my account , I don’t see any subscription or purchases.

Please help check and advise on the transaction on my card

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2023-04-01T09:30:29+00:00

    Hi Vismay, thanks for coming into the forums. I'm also a user like you and will be more than happy to help you to the best of my knowledge.

    Do you remember signing up for a free trial? The charge may be for the renewal. Please log in here using your Microsoft account https://account.microsoft.com/billing/orders to see what are the charges for, if you don't see it, your card may be associated with another account such as from a family member.

    Please click the link below for the complete guide on how to investigate a charge, you can also use the inbuilt troubleshooter by clicking the Start button. This troubleshooter also helps you contact Microsoft support when required.

    https://support.microsoft.com/account-billing/398c5328-364c-d5e4-ea8f-f5ad60562a93

    I hope this helps. If you require further information, please don’t hesitate to get in contact. I will be more than happy to assist you further.

    Kind Regards Myk

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