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Deleted contacts still syncing?

Anonymous
2023-01-20T20:43:38+00:00

I imported a bunch of contacts from a PST file and then deleted them, but now they are all trying to sync to my microsoft mobile. How do I delete these Cached contacts?

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  1. Anonymous
    2023-01-21T02:58:33+00:00

    Hi, Sean

    Good day!

    Thank you for posting to Microsoft Community. We are happy to assist you.

    According to your description, the issue of your concern that your deleted contacts still syncing on your mobile devices.

    First of all, please allow us to confirm you deleted contacts in which application, whether Outlook mobile, Outlook desktop client or via the website?

    Please be kindly to have a check on your Outlook desktop client as following steps:

    To delete a contact from one of your contacts folders:

    1. On the navigation bar, click People. Click People
    2. Select the contact you want to delete and then click Delete on the Ribbon or right-click the contact and then click Delete.

          Image

    If the issue persists, please be kindly to remove your accounts from your Outlook on your mobile device and re-add it back, then have a check to see if it can make any differences.

    We're glad to assist you and looking forward to your new updates.

    Sincerely,

    Alex | Microsoft Community Moderator

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