Error message "This command isn't available"

Question

Windows 10. Microsoft 365 16.0.16130.001

In EXCEL at Formulas I click Date & Time, which displays

I click Tell me more and it gives this error:

I'm the administrator and I haven't turned off any service. Unless perhaps I did so accidentally, in which case I probably didn't understand the implications of doing that, and of course I wouldn't be able to recreate the situation.

Thanks for your help.
SweetTasha

Answer 1

Dear respected SweetTasha,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

As per your description, first please close your all Excel file application and then in an Office Excel, click File > Options, locate to General > Privacy settings. Make sure “Enable optional connected experiences” is checked.

Re-open Excel file and see if there is difference.

We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon. However, we can work together to narrow down and resolve the situation. So, please kindly provide more information below to let us work further.

1. What’s your Excel version? Open Excel > File > Account > Production Information and share a screenshot of it.  (Please mask your private information.)
2. Does the issue happens on all files or a specific one?

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Waqas Muhammad