Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello Craig,
Many thanks for posting to Microsoft Community.
We do understand your query here, but as your query is related with authenticator app, and we are belong to Microsoft Community site (Exchange in this case), we are not professional for Authenticator app related queries, For Authenticator app scenarios, we have a dedicated team with special expertise in authenticator app related queries, so we kindly suggest you post the question in our dedicated authenticator forum via microsoft-authenticator - Microsoft Q&A for dedicated assistance.
Thank you for your time and understanding. For other questions, feel free to add your post in the Microsoft Community team.
Stay safe and healthy. Have a good day!
Best Regards,
Ashraf