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Fraudulent charges !!!

Anonymous
2023-02-18T12:48:09+00:00

Hi, I have received a text of a payment from my card with the subject "From Microsoft*Subsconmsbill.info" I have no idea what the hell is this and there is no history of such transection on my Microsoft billing history. I would like the concerned personal to please look in to it and get me my refund. We are already paying a lot to Microsoft and that can be checked with my account billing history. So please get my refund ASAP.

Or guide me to the appropriate platform to get my money back. ($ 118.9).

This issue is not mentioned in the product list below.

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. Anonymous
    2023-02-18T13:20:14+00:00

    Hi Farooq A,

    Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you.

    Sorry for the inconvenience. First, you need to investigate this charge from your Microsoft billing history by signing into https://account.microsoft.com/billing/orders.

    If you are not able to find this charge in your account, you need to contact Microsoft billing support to assist you investigate this charge using the steps below:

    1. Go to http://support.office.com/home/chat
    2. Describe your issue (Unknown charge from Microsoft) and click 'Get Help'. Then scroll down to select Contact support.
    3. Select your product (Microsoft 365 and Office) and category (manage my subscription) > click Confirm.
    4. Click ‘Chat with support agent’ > Confirm.
    5. Click Start Chat.

    Hope this helps!

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