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Printing using reports from Access - problems after a Windows 10 Update

Anonymous
2023-03-22T08:56:40+00:00

I'm attempting to print a 3 page report to a Xerox C500 printer. The report worked a week ago, but since a Windows update, this one has stopped working , but not all reports have. Thoughts?

Andy

Microsoft 365 and Office | Access | For business | Windows

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  1. Anonymous
    2023-03-22T13:16:31+00:00

    Thanks Scottgem - the output that does come out is:

    a plain sheet of paper with the following text:

    ERROR: rangecheck

    OFFENDING COMMAND: readhexstring

    OPERAND STACK:

    --nostringval--

    .notdef

    --nostringval--

    CharStrings

    --nostringval--

    --nostringval--

    Private

    --nostringval--

    --nostringval--

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  2. Tom van Stiphout 40,201 Reputation points MVP Volunteer Moderator
    2023-03-22T13:33:55+00:00

    Or a printer driver problem. Get latest.

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  3. Anonymous
    2023-03-22T13:31:42+00:00

    Hi GroverParkGeorge - Access is certainly not reporting any errors that I can see, so agree with you.

    Perhaps a printer driver being incompatible with a windows update?

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  4. George Hepworth 22,855 Reputation points Volunteer Moderator
    2023-03-22T13:23:05+00:00

    What's the error reported by Access, in Access, when the report fails to print? Nothing? Access thinks the report was printed just fine?

    If so, this might be a printer problem.

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  5. ScottGem 68,820 Reputation points Volunteer Moderator
    2023-03-22T12:19:40+00:00

    How are you printing the report and how is it not working?

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