Can't install VMWare Horizon Client on Intune imaged machine

Question

Hi,

We install VWMARE Horizon Client on hundreds of computers and have never had an issue before. I have one computer for a remote user that it keeps failing to install the software. I tried installing it logged in as myself and as the user. Once I enter my credentials nothing happens but a quick flash on the screen. Antivirus didn't flag anything and everything else is the same as all of our other computers. The computer was imaged 18 days ago and hasn't had any other issues. I looked at the event viewer logs and found the following errors.

Log Name
Application
Date
10:25:36 am 19-Aug-21
Event ID
1023
Computer
Source
.NET Runtime
Type
1
User
NT AUTHORITY\SYSTEM
Category
None
Description
Application: VMware-Horizon-Client-2106-8.3.0-18287501.exe Framework Version: v4.0.30319 Description: The process was terminated due to an internal error in the .NET Runtime at IP 71E71A33 (71E50000) with exit code 80131506.

Log Name
Application
Date
10:24:16 am 19-Aug-21
Event ID
1000
Computer
Source
Application Error
Type
1
User
NT AUTHORITY\SYSTEM
Category
None
Description
Faulting application name: VMware-Horizon-Client-2106-8.3.0-18287501.exe, version: 8.3.0.21227, time stamp: 0x59074750
Faulting module name: clr.dll, version: 4.8.4340.0, time stamp: 0x5ff76842
Exception code: 0xc0000005
Fault offset: 0x00021a33
Faulting process id: 0x32f0
Faulting application start time: 0x01d79505e3c242a9
Faulting application path: C:\Users\SHARTZ~1\AppData\Local\Temp{CF784E40-9BFC-42E1-AD8B-49A474B43F8E}.cr\VMware-Horizon-Client-2106-8.3.0-18287501.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 8e88ee64-531e-4e8c-9c7d-30a50c871bde
Faulting package full name:
Faulting package-relative application ID:

Answer 1

Does the app install on other Intune managed devices? How are you installing the app?

Answer 2

@Scott Hartzell Thanks for posting in our Q&A.
Regarding our question, there are several aspects that need you to clarify. Can you tell us what method you use to deploy the VM client? What version of the computer's system? Does the user have administrator rights?

In addition, troubleshooting for app installation with intune configuration profiles. For details, please refer to the official document:
https://learn.microsoft.com/en-us/troubleshoot/mem/intune/troubleshoot-app-install

Hope it can help.

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