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Error Message

Anonymous
2023-02-15T22:30:57+00:00

I get the Unable to get property 'get Version' of undefined or null reference error message every time I open the dashboard. It does not appear in some computers but it appears in others. I can not load data into power query- doing so crashes excel.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2023-02-17T13:06:52+00:00

    Could you share a file to me via private message?

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  2. Anonymous
    2023-02-16T17:49:53+00:00

    Thank you. I tried this. It did not work. The Event Viewer shows this message:

    Faulting application name: EXCEL.EXE, version: 16.0.5378.1000, time stamp: 0x63996a18

    Faulting module name: mshtml.dll, version: 11.0.19041.2486, time stamp: 0x12a0072e

    Exception code: 0xc0000005

    Fault offset: 0x00423241

    Faulting process id: 0x3f04

    Faulting application start time: 0x01d937e6ce164194

    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office16\EXCEL.EXE

    Faulting module path: C:\Windows\System32\mshtml.dll

    Report Id: b371854c-5803-4b0d-af4c-43b7e7d7d3fc

    Faulting package full name: 

    Faulting package-relative application ID: 

    I am new to excel dashbords and could not find what is causing this error.

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  3. Anonymous
    2023-02-16T07:49:10+00:00

    Hi Prem123DA,

    Greetings! Thank you for posting to Microsoft Community.

    It appears Excel blank cells in a column with numbers typed "General" for the column produce these errors.

    Change Data-Typed the data in the column as "Number" from your source.

    Best Regards,

    Snow Lu

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