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Cannot edit Word document on Android from One Drive

Anonymous
2023-01-02T16:25:50+00:00

Hi

I can see and open my files in One Drive on my Android mobile (Samsung S22), but when trying to edit I get told that I cannot do so unless I have a Business or Educational account.

When being locgged in on my PC with same account (private) I do not have any problems.

How can I get access to my files for eidting?

Thank you

BR

/Peter

Microsoft 365 and Office | Word | For home | Android

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Anonymous
2023-01-02T17:52:59+00:00

Hello Peter1234_693,

Please can you delete the app from the phone and reinstall from Office app from google play store. After that, sign in using your account and please let us know.

Best Regards, Asher

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  1. Anonymous
    2023-01-02T18:51:06+00:00

    Thank you. That worked!

    Br

    /Peter

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  2. Anonymous
    2023-01-02T17:37:50+00:00

    Hi

    Yes, I have an active office 365 family account.

    Br

    /Peter

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  3. Anonymous
    2023-01-02T17:10:08+00:00

    Hello Peter1234_693,

    Thank you for posting your question in our community, please can you confirm if you have an active Office 365 subcription on your account?

    Best Regards, Asher

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