Error accessing the admin portal

Question

error code 0x1000

Answer 1

Hello Safae Chaibate (International Supplier), Good day!Thank you for posting to Microsoft Community. We are happy to help you. Office 365 Login Error Code 0x1000. When it is about technical failures, several factors are responsible for the occurrence of this Office 365 login error code 0x1000. Following listed are a few of the reasons:

• Internet connection is slow at the time of installing Office 365 program. This pauses the background installation procedure in an abrupt manner.
• The computer, firewalls, and software security settings are interrupting the installation process.
• Presence of some issue in the domain name system.
• Proxy settings, which are present on your PC.
• The existence of old Office Suite version.
• It can be related to service incident.
• Browsers issue

However, to better understand the issue and provide solution, we need more details from you, please kindly provide us the following information. Thank you.

May I know if you are login into CSP portal.

May I know if the issue happen in all browser, please try all browser and let me know.

Please can you try this steps: Re-install Entire Office Suite From MS Tenant

1. Open Windows Explorer or My Computer on your system
2. Go to ‘C:\Program Files (x86)\Common Files\Microsoft Shared’ location
3. Remove all the files associated with Office program
4. Once you are done with files removing process, re-install entire Office package on your machine

We look forward to your response. This requested information will help us to narrow down the scenario and find the right troubleshooting. We will keep assist you based on the information you will provide. I sincerely appreciate your patience and cooperation.

Sincerely,Eben Ezer Tres | Microsoft Community Moderator