Can't Create Tasks with MS Planner

Question

I've created a Plan but the option to add Tasks to that Plan is missing.

Answer 1

Dear Stephanie Melnychuk,

Greetings! Thank you for posting in Microsoft Community. We are happy to help you.

Per your description, you can't create tasks in a Plan, the option to add tasks is missing.

When we tested in Planner from our side, we didn't reproduce the issue.

To narrow down the issue, we'd like to know if the situation happens when you access the Plan in a specific browser? If you try a different browser, such as Edge, Chrome and Firefox, can you add tasks?

If same issue persists, we'd like to collect following information:

1.Could you let us know how did you create the plan? By clicking New plan from Planner home page?

2.Please also share a screenshot about the option to add Tasks to that Plan is missing.

Thank you for your cooperation and understanding! Hope you have a nice day, stay safe and healthy.

Sincerely,

Tina | Microsoft Community Moderator

Answer 2

Dear Stephanie,

Thanks for your valuable feedback, glad to know you can now add Tasks and my suggestions helped you.

Comments and feedback from our customers really motivate us to perform better and better and provided as much help as possible.

I appreciate your kind words.

At the same time, if you find my suggestions helpful, could you also use the feedback tool below my reply to submit your feedback for us? (pictured below) It will definitely help others in the community who are experiencing similar problems to find solutions more quickly.

Welcome to post new threads in this community when you have other questions, we are always here to assist you.

Hope you have a nice day!

Sincerely,

Tina | Microsoft Community Moderator

Answer 3

Hi Tina,

Thank you for your speedy reply. Changing browsers from Chrome to MS Edge has fixed the issue. I can now add Tasks.

Thank you for the solution.

Stephanie