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OneNote update?

Anonymous
2023-04-18T01:07:08+00:00

I just learned thqt Onenote has new features on the desktop version but mine isn't updating i have tried everything and i use onenote for math and the new features would be really useful for me especially because i have Cerebral palsy. is anyone else having this problem. its annoying. Also does anyone else who have a physical disability in college do you use OneNote for math or anything else how do you use it and how to you tell your professor I know that college has more rules so i am just wondering.

thanks

Microsoft 365 and Office | OneNote | Other | Windows

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  1. Anonymous
    2023-05-08T00:29:45+00:00

    i am sort of scared of doing it. is there a video i can watch to make sure i am doing right?

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  2. Anonymous
    2023-04-18T02:00:28+00:00

    Hello Claire,

    Greetings for the day! Apologies for the inconvenience with OneNote updates. We will provide our best to resolve this issue.

    Could you please try below steps to get the latest updates on OneNote?

    1. Close all Office applications.
    2. Sign-out of your Office account.
    3. Remove current version of Office from Control panel and do a safe reboot. You can start Safe Mode using the F8 key during start up.
    4. Go to temp location and clear all the files. To clear temporary files, Press Windows key + R to open the Run command. Then type “temp” in the search field and press OK.
    5. Install all Office updates from this link - https://support.microsoft.com/office/2ab296f3-7f03-43a2-8e50-46de917611c5
    6. Try to clear temp files, try following steps Step 1: Click "Run." You can also press the "Windows-R" key combination to reveal this dialog box. Type "%USERPROFILE%\AppData\Local\Microsoft\OneNote\16.0" You'll find a cache folder. Delete it after closing OneNote.

    Step 2: Install the latest updates for OneNote https://www.onenote.com/download/?MajorVer=14&omkt=zu-ZA

    Step 3: Click "Run." You can also press the "Windows-R" key combination to reveal this dialog box. Type "onenote /safeboot" without quotation marks, and press "Enter." This command launches OneNote in safe boot mode, which enables you to change the software settings.

    Hope this information would be useful to you. Please feel free to get back if you need any additional info.

    Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

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