cannot access delegate

Question

im try to find solution but not same my problem

Answer 1

Hello,

This appears to be an Outlook issue and is less related to Azure AD. I am re-tagging this as Outlook, but you may also want to check on Microsoft Answers. https://answers.microsoft.com/en-us/outlook_com/forum

If you're unable to access the delegates, you may also want to check out the support page for this issue.

From the guide:

Cause

Outlook can't correctly retrieve the delegate information from the local free/busy object in the mailbox. This issue may occur after the manager's or delegate's mailbox is moved to a new forest.

Resolution

To resolve this issue, set a new temporary delegate in the manager's mailbox by using Outlook Web App (OWA) to force updating of the local free/busy object. To do this, follow these steps:

Sign in to the mailbox through OWA.
Open the calendar.
Select Share from the menu at the top.

Enter a user or group, and then select Delegate from the drop-down menu.

Click Share, and then click Done.

The manager should now be able to return to Outlook to continue management of the delegates from the client.