OneDrive cannot start

Question

The latest version of OneDrive cannot start, and even after restarting the computer, it still cannot start. Attempting to ResetOneDriveAppStandalone. command is also invalid. Attempting to manually run it resulted in a segment error.

/Applications/OneDrive.app/Contents/MacOS/OneDrive

...

2023-04-06 23:39:34.570 OneDrive[1186:21475] [AppCenterCrashes] ERROR: +[MSACWrapperExceptionManager loadWrapperExceptionWithBaseFilename:]/139 Exception data report doesn't exist on disk. File name: A11A7E4D-02DC-4561-9499-E5DEDF9A37FC

2023-04-06 23:39:34.570 OneDrive[1186:21475] [AppCenterCrashes] ERROR: +[MSACWrapperExceptionManager loadWrapperExceptionWithBaseFilename:]/139 Exception data report doesn't exist on disk. File name: last_saved_wrapper_exception

zsh: segmentation fault /Applications/OneDrive.app/Contents/MacOS/OneDrive

OS： macOS 10

OneDrive version：Unable to start, so version cannot be viewed

Answer 1

I found the most easy way to prevent the auto update of onedrive

0. uninstall current onversion
1. download version 23.054.0313.0001
2. turn off your network
3. install the pkg
4. set OneDrive.app as locked

Answer 2

I can confirm onedrive is broken on Mac since 6th April on latest mac OS too.

Segfault on startup.

I have hundreds of clients offline, thanks Microsoft.

Answer 3

I have a fairly homemade solution but it worked for me.

1- Uninstall the app, move the application app to the trash.

2- Install version 23.002.0102.0004.

3- Open the activity monitor and filter by the Update process

4- When the app starts, a OneDrive Update process appears, close it forcefully. I think it appears twice, close it.

Then login to the app, it shouldn't close.

The key is to kill the upgrade process that is running in the background and close it. This at least the first time.

To prevent that Update process from running again, I did the following:

Navigate to the Applications folder on your Mac and find the OneDrive application.

Right-click on the OneDrive application and select "Show Package Contents."

From there, go to the Contents

Find the Ondrive Update process, add your user as the owner of the process and set it as "blocked". Also remove system permissions on said executable.

Also in the app settings, disable the application from opening when I log in, so at least until Microsoft resolves the error, I will open the app along with the activity monitor open and make sure that the update process does not run .

I hope it works for you.

Greetings!

Answer 4

I also cannot get OneDrive version 23.061.0319 to launch on my MacBook running Catalina 10.15.7. It works OK on my iPhone and iPad.

I have tried everything in this thread, reinstalled the OneDrive app multiple times, and am about ready to pull my hair out.

Things synch on the onedrive.live.com website, the iPhone, and the iPad. But OneDrive refuses to work on my MacBook. All this seems to have started on April 6..

Answer 5

I am experiencing this issue as well. I tried both the ResetOneDriveAppStandalone.command command as well as the uninstallation and re-installation (after a clean reboot of the machine). The OneDrive app is on version 23.061.0319, and my MacOS version is (Catalina) 10.15.7. Unfortunately, my late model 2013 iMac is not eligible to be upgraded to Big Sur or later, but I would definitely like to keep using the OneDrive desktop application.