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Disabling Email Auto-Complete

Anonymous
2023-03-21T15:45:08+00:00

Hello

Due to an influx of GDPR breaches, we are attempting to disable email auto-complete by group policy rather than going around to individuals PCs and then trusting our users not to change the settings back again. Our IT support company made some changes to the registry and on testing at their offices Outlook recognised the changes in the registry and auto-complete switched off. When making the changes to the registry on my PC they could not get Outlook to recognise the changes and so it didn't work. If the IT support company can get their PCs to recognise the change then surely it can work on our user base PCs?

Just enquiring to see if anybody has any experience of doing this or any ideas on how we can get it working?

Many thanks for reading.

Liz

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2023-03-28T21:48:56+00:00

    Dear Liz Lister,

    Hope you are doing great.

    Sorry to disturb. As we did not get response, may I know if above reply could clarify your issue, or could you please help to confirm if anything else we may help you with?

    Thanks so much for your time and patience.

    Sincerely,

    De Paul | Microsoft Community Moderator

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  2. Anonymous
    2023-03-21T17:36:57+00:00

    Dear Liz Lister,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    Based on your description, I understand that you have a query "Disabling Email Auto-Complete". Before we proceed the investigation, we need more detailed information about the situation you are experiencing.

    Please help us in isolating the issue by providing the following information:

    1. Do you mean that registry keys do not work or that you are unable to apply this registry key to all users?
    2. How did they apply the changes in registry? Have they opened the Registry Editor > go to Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\Preferences > add the following items?
    • Value Name: ShowAutoSug
    • The value of the type: REG_DWORD
    • Value: 0

    We look forward to hearing from you, please let me know and provide a more detailed description so we can provide you with more specific assistance. Thank you for your cooperation.

    Sincerely,

    De Paul | Microsoft Community Moderator

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