The verification code

Question

I can not sign in my account ******@outlook.com on Outlook and Onedrive. I did not receive the verification code, because my number phone was wrong, so I can edit it.Help me please (via this email : ******@gmail.com or Number phone 0846113265)

Answer 1

Hello

I am Prakash and happy to help you with your question, I'm a Microsoft consumer like you.

You can get to the Additional security verification page by following these steps:

Sign in to the My Apps portal : https://myapps.microsoft.com/

Select your account name in the top right, then select View account.

Under Security info select Update info.

If you decide that you want to change the default security verification method you're using, here's how: https://account.activedirectory.windowsazure.com/proofup.aspx?proofup=1

From the Additional security verification page. page, select the method to use from the What's your preferred option list. You'll see all of the options, but you can select only the ones that are made available to you by your organization.

Reference : https://support.microsoft.com/account-billing/c801d5ad-e0fc-4711-94d5-33ad5d4630f7

In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue.

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Best Regards, Prakash

Answer 2

Since you can't get into your account, try the Microsoft Account Recovery Form:

https://account.live.com/acsr

But first, you can try this: If you are asked to enter a phone number you can try a different number even if it is from a borrowed phone.

Some phone numbers especially virtual numbers and landline numbers may not work.