Regarding Authenticator App on old phone

Eagle Eye 21 Reputation points
2021-08-21T16:34:41.433+00:00

Hello,
On my old phone the Led screen went out of it not working will cost me too much to get repaired as much as the phone cost. Unable to retrieve any info from phone at all I had the Microsoft Authentication app installed and using it I believe for the reddit account I have with codes I was using two apps at the time but I'm trying to narrow it down to this one with Reddit acct. I'm unable to get into my reddit account now because no app or codes is there a way for me to get Microsoft support to check this app out to see if my reddit Auth is still avail in there? Need my Reddit Auth and codes..

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Andreas Baumgarten 123K Reputation points MVP Volunteer Moderator
    2021-08-21T17:17:09.4+00:00

    Hi @Eagle Eye ,

    you created a backup of your Microsoft Authenticator data?
    If so, you could restore the data to the new phone.
    https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten


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