Regarding Authenticator App on old phone

Question

Hello,
On my old phone the Led screen went out of it not working will cost me too much to get repaired as much as the phone cost. Unable to retrieve any info from phone at all I had the Microsoft Authentication app installed and using it I believe for the reddit account I have with codes I was using two apps at the time but I'm trying to narrow it down to this one with Reddit acct. I'm unable to get into my reddit account now because no app or codes is there a way for me to get Microsoft support to check this app out to see if my reddit Auth is still avail in there? Need my Reddit Auth and codes..

Answer 1

Hi @Eagle Eye ,

you created a backup of your Microsoft Authenticator data?
If so, you could restore the data to the new phone.
https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

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Regards
Andreas Baumgarten