@Deshan Govender ,
Welcome to Q&A forum!
Since we are more focused on general issues about Office desktop client, and your issue is currently not supported in Q&A.
Thanks for your understanding!
Below are the links I found to get relevant support, please check.
I'm having problems completing a learning path/module/unit. Where can I go to get help?
Certification support
Besides, you could also try to contact Microsoft support online or in the app for more help.
Hope the information is helpful to you.
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