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Onedrive setting access.

Anonymous
2023-10-21T12:38:37+00:00

My windows updated and Onedrive is syncing my desktop now. I DO NOT WANT MY DESKTOP FILES SYNCED. I can however not open my onedrive setting to deselect the desktop folder. This is very frustrating. Please resolve this issue.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2023-10-21T13:47:46+00:00

    Hi SchubelVenter,

    Thank you for reaching out. My name is Leo, a user just like you. I'd be happy to help you with your concern.

    May I know if your OneDrive is a personal or business account? Could you also let me know if you see any error code or message when trying to access your OneDrive settings? For this issue, I recommend resetting your OneDrive so that you can access your OneDrive settings again. You won't lose any data by resetting OneDrive. Please follow the steps below:

    1. Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK.
    2. A blank Command Prompt window will open, and after about ten seconds the window will close. You can close the Microsoft Store window.
    3. If OneDrive is still not syncing, press the Windows key and R again.
    4. Copy this and paste it into the dialog window, then press OK. %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    If you see a "Windows cannot find..." message, copy and paste this instead, then press OK. C:\Program Files\Microsoft OneDrive\onedrive.exe /reset

    If you see a "Windows cannot find..." message, copy and paste this instead, then press OK. C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

    1. Manually restart OneDrive by going to Start, type OneDrive in the search box, and then click on the OneDrive desktop app.

    Sign in to your OneDrive account again, then on the lower-right side of your taskbar, click the OneDrive icon. After that, click the gear icon > Settings > Sync and backup > Manage backup. Then, untoggle the folders so that they won't synchronize.

    For more detailed steps, you can refer to the link provided below:

    https://support.microsoft.com/office/34701e00-bf7b-42db-b960-84905399050c

    Your understanding and patience will be highly appreciated. I hope I provided a helpful information regarding your concern! Let me know if you have any further questions. Be safe always!

    Best Regards,

    Leo

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