Scam support call?

Question

I just recieved a call that seemed super scetchy that said that some hackers are trying to get into my microsoft account. They told me that they've sent me emails and when i said i haven't recieved any they said the hackers are blocking them from arriving to me. I cut the call short and said that i would check this myself. Now how can i check this, because it seemed super fishy and i didn't want to continue their call. Surely i can check this myself if it would be real? They said they keep recieving messages from my id of the possible breach.

Answer 1

Hello Giu_o,

Good day and thank you for posting to Microsoft Community.

It's good that you were cautious about the call you received. It's possible that it was a scam call. Microsoft will never call you unsolicited to tell you that your account has been hacked. If you want to check if there is any suspicious activity on your Microsoft account, you can do so by logging in to your account and checking the recent activity. View your work or school account sign-in activity from My Sign-ins - Microsoft Support.

You can also enable two-factor authentication to add an extra layer of security to your account if you haven't. If you receive any suspicious emails, do not click on any links or download any attachments. Instead, report the email as phishing to Microsoft. You may also report this incident with your school admin.

In case you have any further queries or need any clarification, please let me know.

Best Regards,

Ashraf.