One Drive not syncing with second computer

Question

I saved some pdf files on my personal laptop OneDrive (File Explorer). When I tried to locate these files on my work computer through File Explorer the folders were there with other documents but the pdf files were not there. I checked the OneDrive website and the pdf files were there. I had to e-mail the files to myself, which I thought OneDrive is supposed to spare me from having to do.

Answer 1

I'm not comfortable resetting the OneDrive. I'll just try to work around it when I need to do so. I've had major problems with OneDrive horribly syncing my work and personal desktops, which I did not want and it to took too much time to resolve. I don't want to let that genie out of the bottle again.

Answer 2

Hi there Sarah5782,

Welcome to Microsoft Community

I'm Bobadoye and I'd be happy to help you out with your question.

Apologies for the inconvenience, please follow the steps below:

• Check for update and update your OneDrive to the latest version
• Reset your OneDrive, press the Windows key and R to open Run dialog box

Copy this (%localappdata%\Microsoft\OneDrive\onedrive.exe /reset) and paste it into the dialog window, then press OK.

• Unlink OneDrive, Right-click on the OneDrive icon in your system tray>Settings>Account>Unlink this PC.

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards,

Bobadoye