Error while creating Quarantine alert notification policy

Question

I am trying to create a Quarantine alert notification policy. When i try to edit the Global Settings, I am getting the following error. The same error pops up even when i try to create a new policy with default global settings. any leads on how to resolve this? Exception of type 'Microsoft.Exchange.Management.PSDirectInvoke.DirectInvokeCmdletExecutionException' was thrown.

Answer 1

Hello Mohit,

To resolve the issue with creating a Quarantine alert notification policy in Exchange Online, you can try the following steps:

• Check if you have the necessary permissions to create a Quarantine alert notification policy. You need to be a member of the Organization Management role group or have the necessary permissions assigned to your account.
• Check if you have enabled the necessary features in your Exchange Online tenant. You need to have the necessary licenses and features enabled to use the Quarantine alert notification policy.
• Try using a different browser or clearing your browser cache and cookies.
• Check if there are any issues with the network or firewall settings that might be blocking the connection to the Exchange Online service.

I hope this helps!

Fathia A