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Microsoft Forms not accessible

Anonymous
2023-10-18T09:55:11+00:00

The form I created accepted 22 responses but the link sent me to an error page that says:

"This form is currently not accepting responses.

Technical details

Session id: 44c6915a-0107-4887-a6ef-10a9ef412daf, Correlation id: a2bee20c-0a0e-4b83-bf4c-9481b4187857"

How can I fix this and make it accessible again? Please help.

Microsoft 365 and Office | Microsoft Forms | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-10-18T13:54:07+00:00

    Dear PL Gan,

    Thank you for reaching out to the Microsoft community.

    We afraid that in order to address this issue, it may be necessary to investigate the environment on your end. As forum support, we do not have sufficient permissions and resources to perform an investigation directly.

    We have noted that you have posted this question in the For Business category and assume that you have a Microsoft 365 for Business subscription. Therefore, we sincerely recommend that you contact your Microsoft 365 administrator and follow the steps outlined in this article to create a support ticket and contact Online Support.

    The support team at Online Support has higher permissions than us and can remotely examine the situation on your end, gather more resources, and assist you with troubleshooting. This will be a more efficient way to address your concerns.

    Thank you for your understanding and cooperation! Have a great day.

    Sincerely,

    Sean | Microsoft Community Moderator

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