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Recently we are facing an issues with the SharePoint 2016 Single Sign On. Whenever user changes AD Password it keep asking for username and password.
Try to have the user restart the computer. Usually the user logged into the computer using the old credentials and it's cached for logging into SSO sites. Upon changing the password, they can lock and reenter the password, or restart the machine.
Even after removing the old credentials from cached still it ask for username and password when user restart the machine or logoff/logon.
Hi @Sajith Gopalakrishnan Hema , does this issue happen to all users?
Yes. The issue is there for all users. The new password is not taking when we change in Active Directory, only the old password is working.
Can you confirm that the synchronization was successful? Try to resynchronize to see if it works:
Configure profile synchronization by using SharePoint Active Directory Import in SharePoint Server
Is there anything else do we have to check for the sync between AD Password and SharePoint ? Because User Profile Sync is working.
The users are mapping SharePoint Document Library using File Explorer option. Whenever they restart the machine,the credentials window popup