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win 10 update failed

Anonymous
2023-07-13T06:41:17+00:00

Hi,

my private win10 PC got yesterday it's last update. I only recognized because fan was blowing at full speed.

Today onedrive is failing to start and you cannot click away the error message. I can only stop onedrive via task manager. Mentioned file cannot be removed from dir because blocked by TrustedINstaller. How to solve this issue?

Microsoft 365 and Office | OneDrive | For business | Windows

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Anonymous
2023-07-15T10:51:16+00:00

Hi Mia, I finally found a solution. above symptoms were irrelevant to any office installation (also wifi was blocked). As the title suggests, the last update went wrong and ended in a mixture of old (10941) and new (10945) files in windows installation.

After searching around of curious event manager logs, I found the following solution which helped. (everything fine now).

https://answers.microsoft.com/de-de/windows/forum/all/sfc-scannow-hat-einen-merkw%C3%BCrdigen-fehler/f7dd5117-098d-46c5-9186-870fdfbfe59c

here ae the instructions:

Image

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  1. Anonymous
    2023-07-13T07:41:05+00:00

    Dear Henselmann Weiss,

    Good day!! Thanks for posting your concern in this Microsoft Community.

    Per the description shared, I would like to summarize your concern i.e., after the Windows 10 update OneDrive sync client on your device is failing to start.

    If my understanding is correct, I would like to confirm whether you have tried resetting the OneDrive sync client on your Windows. If not, please reset and check the outcome. Reference: Reset OneDrive - Microsoft Support

    If the same problem persists, please uninstall the OneDrive sync client and re-install the latest production version from release notes.

    Uninstall: Turn off, disable, or uninstall OneDrive - Microsoft Support

    Install: OneDrive release notes - Microsoft Support

    Thanks for your understanding and patience.

    Sincerely,

    Mia | Microsoft Moderator

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  2. Anonymous
    2023-07-23T04:12:35+00:00

    Dear Henselmann Weiss,

    Thanks for writing back with us and glad to hear that the problem is resolved at your end, and appreciate for sharing the resolution to fix the problem where it will help other members in this community with similar concerns.

    Appreciate your patience with us and have a good day!!

    Best Regards,

    Mia

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