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Powerpoint software cannot connect to the computer's internet

Anonymous
2023-09-14T01:09:52+00:00

I just upgraded to Windows 11 and this happened recently. Among them, only the PowerPoint software was faulty. Hope the community can help.

Microsoft 365 and Office | PowerPoint | For business | Windows

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  1. John Korchok 232.8K Reputation points Volunteer Moderator
    2023-09-14T15:37:56+00:00

    It's not unusual for an operating system upgrade to require the repair or re installation of software. Please try an Office repair.

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  2. Anonymous
    2023-09-14T08:44:18+00:00

    Features: design, use of online images in powerpoint, icons,...... in the software all have errors.

    Also when using Microsoft Office in powerpoint software I encountered problems

    version of the software

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  3. Anonymous
    2023-09-14T05:17:44+00:00

    Dear Nguyễn,

    Does the issue happen when you log into PowerPoint with your account? If no, what feature you use and encounter the error message in PowerPoint?

    If it is convenient, could you provide the reproducing steps of the issue for our reference?

    Moreover, please upload a full screenshot of the Account page in the PowerPoint application you are using for our reference. You can access the page via cling on File>Account.

    Note: Remove any private information before uploading the screenshots.

    Thanks for your effort and time!

    Sincerely

    Cliff | Microsoft Community Moderator

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