Error: Unable to download installation files, please check your internet connection.

TLV, Pallavi 6 Reputation points
2021-08-23T09:04:15.737+00:00

Users facing issue while installing Visual Studio Professional. Win10 1909 OS verison

Error: Unable to download installation files, please check your internet connection.

there is no issue in connecting to "download.visualstudio.microsoft.com".

Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. PengGe-MSFT 3,336 Reputation points
    2021-08-24T08:49:18.817+00:00

    Hi,@TLV, Pallavi

    Welcome to Microsoft Q&A!

    I'm sorry, due to the policy we can only use OneDrive.

    You can try to Create an offline installation of Visual Studio.

    You can communicate with your administrator to see if your company has set some settings of policy group or other limitations. You can refer to this document.

    Update:

    After reviewing the logs you uploaded, I found the following exception:
    126627-image.png
    You can try to visit the website in the picture, under normal circumstances, it will start a download task.

    You can try to update your operating system to the latest version, and then click this link to download the latest Visual Studio Installer.

    Sincerely,
    Peng
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