[Office] [Webdav] dotx opened in protective view are unable to load datasource

Question

Hello guys, in our webapp we are using webdav to serve office file to our client which can edit the files directly on the server.

we serve both files and models (dotx), when we serve models there is a data source also accessible from an http location.

for example a file in https://mydomain/webdav/mymodel.dotx, linked to a datasource https://mydomain/webdav/mydatasource.dat,

When word is opened without the protective view, everything works well, the file are open correctly and the data source also.

But when its open on protective view, when we click on the yellow ribbon, we have an error which say it can't find the datasource.

Do you know how to deal with this case ? for now the only way we find to solve that is to add the domain where the webdav file are served to the trusted locations in the client computer (so the protective view disappear when we open the file). but this manipulation doesn't work for all our clients (we don't know why, maybe a group policy on the server replace the rules of the local computer).

Do you have any idea how we can load this datasource even on protected view ?

thanks !

Answer 1

Hi julien_gourdon

Greetings!

Thank you for posting in Microsoft Community.

As much as we love to answer your query here right away, it appears that it is beyond our expertise. It is more complex than what we normally discuss here in the community. In order for you to get the accurate information you need, kindly go to Microsoft Q&Aand post your query. They are experts with this kind of concern.

Sincerely

Juhn Jac

Microsoft Forum Moderator